Terms of Sale
These Terms of Sale (“Terms”) govern all purchases made through our website. By placing an order with us, you agree to these Terms.
- Ordering
1.1 Eligibility
You must be at least 18 years old and capable of entering into a legally binding contract.
1.2 Order Acceptance
All orders are subject to acceptance and availability.
You will receive an order confirmation by email once your purchase is completed.
We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or errors in pricing or stock levels.
- Pricing & Payment
2.1 Prices
All prices displayed on our website are listed in GBP (£).
We reserve the right to update or change prices at any time.
2.2 Payment
Payment must be made at checkout using one of our accepted payment methods.
Your order will not be shipped until full payment has been received.
- Shipping
3.1 Delivery
We offer FREE shipping on all orders.
Delivery times may vary depending on location, order volume, and courier constraints.
3.2 Shipping Delays
We are not responsible for delays caused by couriers, weather conditions, or other factors beyond our control.
- Returns & Refunds
Returns and refunds are handled in accordance with our Returns & Refund Policy, available on our website.
By purchasing from us, you agree to the terms outlined in that policy.
- Product Descriptions
We strive to ensure all product descriptions, images, and specifications are accurate.
However, slight variations may occur due to screen settings, natural material differences, or supplier changes.
We reserve the right to correct any errors or inaccuracies at any time.
- Damaged or Defective Items
If you receive a damaged or defective item, you must notify us immediately at orders@silverback-strength.com.
We will work promptly to resolve the issue in line with our Returns & Refund Policy.
- Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability for any claim shall not exceed the total amount paid for the order in question.
Nothing in these Terms excludes statutory rights or liability for fraud, personal injury, or death caused by negligence.
- Personal Data
We process your personal information in accordance with our Privacy Policy, which outlines how data is used, stored, and protected.
- Governing Law
These Terms are governed by the laws of the United Kingdom.
Any disputes will be handled by the courts of the UK unless otherwise required by statutory consumer protections.
- Contact Information
For questions about these Terms of Sale, please contact us at:
📧 orders@silverback-strength.com